The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources. This position is with our Archives and Records Program Area and will perform program specialist work.

Performs complex (journey-level) consultative services and technical assistance work. Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, government agencies, community organizations, or the general public. May provide guidance to others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Salary: 3,520.33 - 4,848.00 (Monthly)

Essential Job Elements:

• Provides excellent customer service. Research information to solve customer service problems. Interprets and explains rules, regulations, policies, and procedures. Prepares, interprets, and disseminates information concerning agency programs and procedures. Research correspondence, compose, and type letters and forms, relaying information in a concise and neat manner, all within 10 working days of receipt of request. Also assists coworkers in providing excellent customer service.
• Assists the Map Vault Team Leader, and others within Archives and Records, to create and manage tables and queries, maintain and manage the agency's map database, and other department databases. Performs an array of technical and administrative activities, including reviews and evaluates information on service delivery system methods, outputs, and activities to identify gaps in resources and recommend improvements.
• Performs comprehensive reviews of literature, statutes, rules, and/or policies and prepares administrative reports, studies, and specialized research projects with a specific focus on Story Maps through ArcGIS or equivalent software.
• Serves as a liaison to staff, government agencies, community organizations, or the general public to explain and provide technical assistance on program specifics and requirements, with an emphasis on fulfilling information requests from surveyors (EX. Field Note and Sketch Search requests, etc).
• Markets program(s) to community and professional groups to encourage and/or improve interest and knowledge of agency program, including attending outreach events, exhibitor booths, developing presentations for the public, tours, etc., with a specific emphasis on maps and surveying records.
• Conducts thorough research on the archival collection.
• Provides advice and guidance on potential conservation needs of original manuscripts.

Knowledge, Skills and Abilities:

• Knowledge of local, state, and federal laws related to the program area;
• Knowledge of public administration and management techniques;
• Knowledge of statistical analysis processes;
• Knowledge of budget processes;
• Ability to research techniques;
• Ability of training and marketing techniques; and of program management processes and techniques;
• Skill in Microsoft Office, with an emphasis on Access, One Drive and collaborative cloud-based work environments, Excel, Outlook, Word, Power Point, etc. SQL database environments (Advanced knowledge of Access/SQL database environments with the ability to create/manage tables and queries); and
• Skill in public speaking, knowledge of surveying, history, archival management, educational background, training practices, experience handling historic manuscripts/documents.

Physical Requirements:
This position requires the employee to primarily perform sedentary office work; however, mobility (moving around the work-site) is routinely required to carry out some duties. Normal cognitive abilities including the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to move and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required. The individual must be able to work under deadlines, as a team member, and in direct contact with others.  
 
Minimum Qualifications (Education + Experience)
Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred.

One year of experience in a field related to the agency program, including archives, libraries, museum studies, public history, information management, database management, training, public administration, education, communications, or a related field.

Experience and education may be substituted for one another.

Preferred Qualifications
At least three years of experience and graduation or coursework from a master’s program in a related field, including archives, libraries, museum studies, public history, information management, database management, training, public administration, education, communications, or a related field.

More Info: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00017329&tz=GMT-05%3A00&tzname=America%2FChicago